Privacy 

Michael Lo Sordo Enterprise Pty Ltd. is committed to protecting the privacy of all customers. The Company's privacy policy supports the National Privacy Principles in the Privacy Act 1988 and the Company ensures that the personal information collected is accurate and secure.

Our Privacy Policy outlines our approach to privacy and how we collect, handle and protect your personal information. Our Privacy Policy applies to all information collected on our Michael Lo Sordo Online store (www. MichaelLoSordo.com). 

It also sets out your rights in relation to accessing the personal information we collect and hold about you. 

What personal information do we collect?

Personal information is defined in the Australian Privacy Principles and Privacy Amendment (Enhancing Privacy Protection) Act 2012 and means information or opinion about an identified individual, or an individual who is reasonably identifiable. 

The personal information that Michael Lo Sordo collects may include, but is not limited to:

• your name and email address
• home address, billing address and phone numbers
• date of Birth
• the name of the domain from which you access the internet
• the date and time you access our site
• any other information you supply to us.

We will collect personal information from you by lawful and fair means and not in an unreasonably instrusive way. Our Website may contain links to third party websites. We are not responsible for privacy policies of any third party websites. We recommend that you review the privacy policy of each website you visit. 

Collection of personal information

Michael Lo Sordo collects personal information for the purposes of conducting normal business services. The personal information we collect from you will include information you give us when you:

• Create a Michael Lo Sordo account
• Request a return or exchange
• Process online purchases and payments
• Request a repair or replacement
• Provide alteration instructions
• Pre-order from upcoming seasons
• Request to be added on a waitlist for a garment
• Contact us via customer service

When you visit out Website, we may place cookies on your browser to enhance and manage out website and improve our business and the services we provide to you. 

Cookies can be managed by accessing the individual settings in your browser. 

By using the website and agreeing to this policy, you grant us permission to place and store cookies on browser. Cookies may be used by us to collect the following information:

• your computer's operating system;
• your computer's browser type and capabilities; 
• your computer's Internet Protocol (IP) address and geolocation; 
• web pages visited, including how you were referred to each web page; and
• web page usage statistics, including the time spent on each web page. 

Using and disclosing your personal information

We will use and disclose personal information for the primary purpose for which it was collected. Michael Lo Sordo Enterprise Pty Ltd. does not disclose personal information we collect to third parties without your consent, other than for the purposes of facilitating a service to you, which was the purpose for which the information was provided, or otherwise necessitated by law. Any changes to the Company's privacy policy will be displayed on this website.

Generally, we use and disclose your personal information for the purpose of providing you with the goods or services that you have requested, or otherwise to enable us to carry out our business as an online retailer of goods and services.

If those purposes for which we have collected the information involve providing personal information about an individual to any third party, we will take appropriate and reasonable steps to ensure any personal information is protected.

We will generally only use personal information for marketing if you have given express or implied consent.

When signing up with any of Michael Lo Sordo membership platforms, you consent to Michael Lo Sordo using your personal information, such as your email address, for direct marketing purposes. This includes sending you correspondence such as newsletters, product information and promotions, by email, SMS, social media or post. You may opt out of receiving these direct marketing communications, and any variation to your communication preferences, at any time. Our electronic marketing activities will comply with the requirements of the Spam Act 2003 (Cth) and the Australian Privacy Principles and Privacy Amendment (Enhancing Privacy Protection) Act 2012.

Sharing Information With Third Parties

We may also provide your information to third parties that provide services to us, including third parties that provide our payment gateway, marketing, logistics and technology support services.

Security of Your Personal Information

We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse. When no longer required, personal information is destroyed in a secure manner or deleted. Shopify is certified Level 1 PCI DSS compliant, meeting all categories of PCI standards

For any questions or concerns please contact us via email or phone:

shop@michaellosordo.com