MICHAEL LO SORDO accepts the following payment methods: Credit or debit card (Visa, Mastercard, American Express), PayPal, Apple Pay and Afterpay.

Our garments are based on Australian sizing. if you want to compare our sizes to your regular size, please see our Size Chart

Please email shop@michaellosordo.com with your details and we'll do our best to resolve the issue. We do work quickly, therefore it is possible your order may already be packed. If it hasn't been packed yet, we are able to amend or cancel it.

If your order includes a final sale item, we are unable to amend or cancel.

You will receive tracking details direct to your inbox once your order has been shipped.

Our delivery times depend on location, click here for more shipping information.

Standard Domestic: 2-7 days

Express Domestic: 1-3 days

Express International: 2-7 days

Our team ships all orders out of our Sydney headquarters.

MICHAEL LO SORDO offer Standard and Express shipping with Australia Post. We offer Same Day Delivery for Sydney Metro only as well as Overnight Express with TNT for other states.

We offer Express International shipping via DHL Express for all International orders.

All orders are shipped Delivered Duty Paid (DDP). There are no additional charges when the product arrives in your country.

We offer all returns on full priced items within 7 days of receiving your order. Please see our full Returns Policy here

Please note all items that are discounted or marked as final sale are not eligible for return. We ask that you please choose carefully when processing an order of a final sale item.

Once we’ve received your return, it may take our warehouse team 1-2 weeks to review and process your return. You’ll receive an email confirmation as soon as your refund/exchange has been finalised.

Yes, you can return your items placed with our 10% off welcome discount for a full refund or exchange.

All other discounts used at checkout including gift cards or credit notes deem an order not eligible for a refund.